We worked with GPBF in 2002 when we built a new home in Peoria, IL. They provided a very good product for us at a fair price back then. Fast forward to year 2023. A few of our window coverings, though still looking like new, are in need of repair (yes, 21 years later). I placed a call to them, and they came out within a week, and performed the repair work exceptionally well. Special thanks to the office staff for their professional and courteous customer service, and extreme thanks to the factory and Kevin for their excellent product repair support. Twenty plus years after our initial order, the folks are still providing great support, and again, at a very fair price.